Terms & Conditions
General Terms and Conditions
1. Trade Till Rolls reserves the right to
change these terms at any time and we encourage you to revisit them
periodically to ensure that you are at all times fully aware of them. Any
changes are effective immediately upon posting to the site. Your continued use
of the site constitutes your agreement to all such terms.
2. All prices are in Pounds Sterling and exclude
VAT @ 20%, which will be added at the checkout stage.
3. Orders placed before 15:30 will usually be
dispatched same day. If for any reason we do not have sufficient stock to
satisfy your order, we will contact you asap to advise an expected delivery
4. Orders will usually be delivered the following
working day, however if you don’t receive your delivery within 4 working days
or ordering, please notify us immediately.
5. If a product you received has been damaged in
transit, you must ensure that you make a comment about any packaging/damaged
boxes when receiving from the courier and record this on the delivery signature
documentation. We will then arrange to replace or repair the goods at our cost.
We reserve the right not to replace goods damaged by the courier if you have
failed to make a comment on the courier’s delivery note at the point of
6. If you are not in to receive your delivery and do not have a designated safe place or a request in place to deliver to a neighbour, the courier will re-attempt the delivery on a different day. If the delivery fails again, it will automatically be returned to sender and another return leg courier charge applied.
7. Product Guarantee - Trade Till Rolls prides itself on offering quality products and excellent service. If you are in anyway unhappy with your order, please contact us within 7 days of receipt of goods to highlight any concerns. If you are in anyway unhappy, please contact us to gain a valid returns number. Once approved, please ship the till rolls back to us in a resalable condition and we will refund your order.
8. Returns - Orders placed
incorrectly may be returned by the purchaser at the purchasers own cost within
28 days from the point of sale.
9. Credit or Debit card payments will be debited
from your account before the dispatch of your items. We will take all
reasonable care, in so far as within our power to do so, to keep the details of
your order secure, but in the absence of negligence on our part we cannot be
held liable for any loss you may suffer if a third party gains unauthorised
access to any data you have provided whilst visiting or ordering from our web
10. Refund/charge back information. Cancellation of
a card transaction made by yourself to your card issuer will be chargeable by
Trade Till Rolls to yourself/business at the charge made by your card issuer
and any charges made by Merchant services. Any refunds made payable by Merchant
Services to your transaction card, will be charged at the Merchants Services
administration at time of ordering.
11. Correction of Errors and Inaccuracies
Whilst we make every reasonable effort to present
accurate information and pricing on this website, typographical or calculation
errors may occur resulting in incorrect information being displayed. We
therefore reserve the right to update any errors, inaccuracies or omissions on
this website at any time and without prior notice (including after you have
submitted your order). We also reserve the right to cancel and refund orders
subject to such errors and to limit quantities subject to stock availability.
12. Intellectual property and copyright
We are the owner or the licensee of all
intellectual property rights in the site, the content and the trademarks. You
must not modify or attempt to modify any part of the content or the site or
attempt to gain unauthorised access to the site, the server on which the site
is stored or any server, computer or database connected to the site. You may
not copy, reproduce, disassemble, decompile, or alter this site in any way. You
are also not permitted to republish any part of the site (including content) on
another website or in any other medium (print, electronic or otherwise) without
our prior written permission. The names, images and logos are subject to
copyright, design rights and trademarks of Trade Till Rolls and/or third